My first experience at Premier 1 was excellent. I was referred to them by Carmax/Maxcare. I was reluctant to have to drive 45 minutes away to get my car serviced, but they made it worth my time. Once I arrived at their office, they put my personal needs first. They gave me a rental car at their expense and I didn’t have to wait. They checked my completely for all issues and let me know before any work began. They discussed all the issues that needed fixing in a language I could understand. They treated me respectfully and honestly. There were problems with my car that turned out to be more complicated than expected, but they notified me and extended my rental at their cost. Customer service is their number one priority and it shows. Quality repairs from Master Technicians gives peace of mind. I would recommend them to anyone! Thanks Premier1!